Sara Blakely felt like a failure.
She tried to become a stand-up comedian but fell short. She planned to go to
law school but bombed the LSAT. She became a cast member at Disney World
but quit after three months. Finally she found work selling fax machines.
One day, suffering in the heat and
humidity of Florida, Blakely needed pantyhose to wear with white pants and
sandals, so she cut the feet off a regular pair. They rode up her leg,
annoyingly. "I needed an undergarment that didn't exist," she said.
She started researching fabrics at
night and eventually designed a product she liked. She even taught herself
patent law to save money. Her total investment: $5,000. She called her product
Spanks.
"I knew that Kodak and
Coca-Cola were the two most recognized names," Blakely said,
"and they both have 'K' sounds in them." As a comedian she also knew
that K sounds make people laugh. At the last minute she changed the KS
to an X after learning that made-up words make better brands and are
easier to trademark.
"Spanx is edgy, fun, extremely
catchy, and for a moment it makes your mind wander (admit it)," she said.
Her slogan: "Don't worry, we've got your butt covered."
I love this story for a lot reasons:
It's fun, impressive, inspiring. In 2012, at age 41, Blakely became the
youngest self-made woman to make the Forbes billionaire list.
But I especially like that it
encompasses a number of key lessons I've learned about becoming an entrepreneur
— namely, how to take big, unmanageable dreams and slice them into small,
manageable tasks.
It's what Blakely did after
committing to her dream that's so illustrative. Although she knew nothing about
the hosiery business, Blakely didn't bog down in some meta-analysis. Instead,
she hopped into her car and drove door to door in North Carolina, trying to
talk mill owners into manufacturing her product. They always asked the same
three questions: "And you are?" "And you are representing?"
"And you are backed by?"
"When I answered 'Sara Blakely'
to all three," she said, "most of them sent me away."
But faced with multiple rejections,
she didn't cave. She pushed on. Finally one mill owner who had sent her away
called back. "I've decided to help make your crazy idea," he said.
Why? she asked. "I have two daughters," he replied.
Blakely's experience embodies the
second key step of becoming an entrepreneur: deciding how much to put on the
line, developing a prototype, finding users, and (my favorite) stalking
supporters. If the first step to becoming an entrepreneur is about managing
mindset, this one's about managing risk. Specifically, it's about derisking
risk.
When Blakely first had the idea
for butt-flattering pantyhose, for example, she didn't quit her day job selling
fax machines. For two years, Blakely hawked office products nine to
five on weekdays and sold pantyhose on nights and weekends. She didn't resign
until she was fairly confident her entrepreneurial venture would take off. What
gave her that confidence? Oprah Winfrey had picked Spanx as one of her
"favorite things."
While the popular impression of
entrepreneurs is that they're reckless cowboys, the reality is quite
different. Dig below the surface and what smart entrepreneurs actually know is
how to get an idea going with minimal expense, nominal exposure, and limited
liability.
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